From web hosting to domain registration to setting up your business email account, we’ve got you covered.
Website Hosting
Fast, secure hosting for HTML or PHP websites. We use CloudLinux and Imunify360 to make sure that your web hosting is secure.
Email Hosting
Google Workspace and Microsoft Office 365 email are both great options. But what if you don’t need all the extras that come with a complete office suite? We offer basic email accounts, with your custom domain.
WordPress Hosting
Our servers are optimized for WordPress websites. Advanced server-level caching allows your website to load faster! We offer both Managed and Basic WordPress hosting.
WordPress Support
Got an error that you can’t figure out? Don’t waste your time searching dozens of websites for answers. Get help from WordPress experts who have the experience and knowledge to troubleshoot the issue.
Domain Registration
From hosting to DNS to domain registration, we offer everything you need to run your website on one convenient account. We can take care of registering your website address or transfer an existing domain.
Get the Best Hosting Support!
We are a Eugene, Oregon based web hosting company that provides small to medium size organizations with web hosting services, email hosting and domain registration.
We can provide a much higher level of support than national web hosting companies. Whether you're looking for advice or having a technical problem, you’ll get one-on-one support with an expert.
Many national hosting companies are best known for rock-bottom pricing and support that feels more like an obstacle course. As a smaller hosting service, we’re able to offer direct one-on-one tech support with our clients.
No navigating an endless loop of automated responses, sitting on hold for hours or having your support ticket tossed from one tech to the next.
When you contact 9 Planets, you’ll be chatting directly with an expert who understands your account.
Developer Know-How
If you’ve had trouble with hosting before, you know how hard it can be to find a solution to your problem. Your developer says “you have a hosting problem” and directs you to your hosting service. Your hosting service says “your website is broken” and directs you to your developer.
Meanwhile, nobody is getting to the bottom of the issue for you.
As a hosting and website development company, we understand your website from both perspectives. We’re able to troubleshoot your technical issue and get your website back up and running.
Personalized Support
9 Planets Tech Support
- Expert Support: Speak directly with an expert.
- Personalized Approach: We’re a small team. You’ll likely speak to someone you know.
- Skilled Trouble-Shooting: As developers, we determine if the problem originates from your hosting or your website, and we can tell you what needs to be done to fix it.
- Solution Oriented: We’re here to resolve problems, not to sell you a package you don’t need.
Common Hosting Support Experiences
- Inefficient: Waiting on hold with a call center that can’t tell your account from any other.
- Unhelpful: Getting scripted responses to questions you’re not asking.
- Unskilled: Having your problem passed from one inexperienced tech to the next.
- Up-selling: Being sold a more expensive hosting plan that you don’t need, and which may not actually resolve your problem.