Hosting Services

From web hosting to domain registration to setting up your business email account, we’ve got you covered.

Get the Best Hosting Support!

We are a Eugene, Oregon based web hosting company that provides small to medium size organizations with web hosting services, email hosting and domain registration.

We can provide a much higher level of support than national web hosting companies. Whether you're looking for advice or having a technical problem, you’ll get one-on-one support with an expert.

Many national hosting companies are best known for rock-bottom pricing and support that feels more like an obstacle course. As a smaller hosting service, we’re able to offer direct one-on-one tech support with our clients.

No navigating an endless loop of automated responses, sitting on hold for hours or having your support ticket tossed from one tech to the next.

When you contact 9 Planets, you’ll be chatting directly with an expert who understands your account.

Schedule a Free Consultation

Developer Know-How

If you’ve had trouble with hosting before, you know how hard it can be to find a solution to your problem. Your developer says “you have a hosting problem” and directs you to your hosting service. Your hosting service says “your website is broken” and directs you to your developer.

Meanwhile, nobody is getting to the bottom of the issue for you.

As a hosting and website development company, we understand your website from both perspectives. We’re able to troubleshoot your technical issue and get your website back up and running.

Personalized Support

9 Planets Tech Support

  • Expert Support: Speak directly with an expert.
  • Personalized Approach: We’re a small team. You’ll likely speak to someone you know.
  • Skilled Trouble-Shooting: As developers, we determine if the problem originates from your hosting or your website, and we can tell you what needs to be done to fix it.
  • Solution Oriented: We’re here to resolve problems, not to sell you a package you don’t need.

Common Hosting Support Experiences

  • Inefficient: Waiting on hold with a call center that can’t tell your account from any other.
  • Unhelpful: Getting scripted responses to questions you’re not asking.
  • Unskilled: Having your problem passed from one inexperienced tech to the next.
  • Up-selling: Being sold a more expensive hosting plan that you don’t need, and which may not actually resolve your problem.