WordPress, Plugin and Theme Updates Included!

24 Hour Vulnerability Updates, Automatic Minor WordPress Updates, Bi-Weekly Managed Updates

Hosting Concierge

We take care of the technical stuff. Complete website transfer service including testing, email setup & DNS configuration. We handle it for you.

Cloud Backup Archive

Every night your site is backed up to the cloud. Backups are incremental so you can easily restore your theme, database or a single file!

Automatic Updates

We configure automatic backup & updates for minor WordPress core and plugins! You control which plugins get updated automatically.

Staging Area

Create a one-click staging area (an exact copy of your site) to test changes on, before editing your live site.

WordPress Update FAQ's

Are ALL plugins and themes updated?

Almost! Anything we can run a 1-click update on.  If you have a premium plugin or theme that's doesn't have 1-click updates, you would need to upgrade to one of the Pro-Managed plans below.

What happens if an update breaks the site?

We do a home page check on the site after everything is updated. If anything looks off, we'll debug and find out which plugin/theme caused the problem and roll  that update back.

Are plugin fixes included?

Fixes are separate. We will restore the previous version of the plugin or theme and try again next time. Most of the time, conflicts are fixed in this period by the plugin author. If not, we'll notify you and make recommendations.

Website Transfer FAQ's

Do you just transfer the files?

Nope! You get a complete, professional, hands-off site transfer.

How does it work?

  • We go through a checklist to find out what all needs to be transferred including: website, additional files, email accounts, domains and DNS.
  • We collect your logins so we can take care of everything for you.
  • We lower the TTL if possible to make the transfer as quick as possible.
  • We set up your new hosting account, copy your site over and test it to make sure everything is working properly.
  • We create or copy over any email accounts that need to be transferred.
  • We schedule a time to update the DNS and make your new hosting account live.
  • If you've moved email accounts we do a screenshare to help you update your email settings.

Pro-Managed Updates

For mission-critical sites, we recommend Pro-Managed updates where your site is giving individual attention.  Theme and plugin updates are scheduled once a month, during a one hour maintenance window where your site is given individual attention. 

Live-Tested Updates:

All updates are noted and individually tested, after updating your site.

Staged-Tested Updates:

All updates are noted and individually tested on a staging site.